Senior Software Engineer, Cloud Infrastructure

What this role involves

This role involves building the cloud infrastructure and deployment platforms for Decagon's conversational AI agents. The engineer will design production platforms, own enterprise customer deployments, and ensure reliability of agentic workloads. Requires 4+ years of experience in core infrastructure and DevOps.

Skills this posting asks for

• kubernetes
• cloud
• networking
• vpc
• ci/cd
• deployment automation
• monitoring
• alerting
• runbooks
• infrastructure as code
• platform engineering
• devops
• ml serving
• real-time systems
• sha
• slo
• air-gapped deployment

Requirements

• 4 years of experience
• Level: senior
• Remote policy: onsite

From the employer’s posting

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents th…