Technical Program Manager

What this role involves

Decagon is hiring a Technical Program Manager to own delivery of complex customer deployments and drive internal cross-functional programs. The role requires 4-6+ years of experience and is fully in-office in San Francisco or New York. Responsibilities include translating customer requirements into program plans, managing dependencies, and improving operational excellence.

Skills this posting asks for

• program management
• technical program management
• product operations
• engineering operations
• cross-functional coordination
• stakeholder management
• risk management
• dependency management
• customer implementation
• enterprise deployment
• security compliance
• model lifecycle management

Requirements

• 4 years of experience
• Level: mid
• Remote policy: onsite

From the employer’s posting

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents th…