Senior Product Manager, Post Order Experience
Xometry · Waltham, MA · $135k–$175k
- Posted
- 46 days ago
- Last confirmed live
- 1 day ago
- Published range
- $135k–$175k
What this role involves
Xometry is seeking a Senior Product Manager, Post-Order Experience to own and optimize the customer journey after an order is placed, including order tracking, status updates, delays, communications, and support workflows. The role involves collaborating with engineering, design, customer service, supply chain, and logistics teams to improve transparency and reduce turnaround times.
Skills this posting asks for
- product management
- b2b platforms
- transactional platforms
- order management
- fulfillment tracking
- support tooling
- user-centered product development
- agile product development
- data tools
- experimentation frameworks
Requirements
- 5 years of experience
- Level: senior
From the employer’s posting
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives man…
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