Principal Product Manager, Enterprise Change Management

What this role involves

Toast is seeking a Principal Product Manager to lead the configuration platform, which manages critical business data such as menus and pricing. The role involves defining product strategy, integrating AI-assisted workflows, and collaborating with engineering teams to build scalable platform capabilities. The PM will drive features from ideation to launch, focusing on customer needs and business OKRs.

Skills this posting asks for

• product management
• platform products
• infrastructure products
• apis
• data models
• distributed architecture
• ai-assisted workflows
• agentic workflows
• change management
• versioning
• auditability
• rollback
• okr planning
• customer empathy
• data-driven decision making
• product discovery
• feature delivery
• technical product strategy

Requirements

• 8 years of experience
• Level: principal

From the employer’s posting

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are committed to empowering our customers by providing the technology, resources, and com…