Staff Product Manager, Support Experience

stripe · San Francisco, California, United States

Posted
4 days ago
Last confirmed live
Today

What this role involves

Stripe is hiring a Staff Product Manager for Support Experience to build the platform enabling their user-facing AI agent to solve problems across the product suite. The role involves developing AI-powered feedback loops, integrating human and AI conversations, and partnering with teams to improve conversational experiences. Requires 12+ years of PM experience with strong technical skills and user focus.

Skills this posting asks for

  • product management
  • ai
  • machine learning
  • conversational ai
  • user experience
  • cross-functional leadership
  • product strategy
  • technical product management

Requirements

  • 12 years of experience
  • Level: staff
  • Remote policy: hybrid

From the employer’s posting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new…

Read the full description on stripe’s careers page

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