Senior Software Engineer, AI Agent & LLM

What this role involves

Otter.ai seeks a Senior Software Engineer to build AI agent experiences and improve the conversational knowledge engine. The role involves developing evaluation systems, shared agent infrastructure, and collaborating across teams to enhance AI quality and reliability.

Skills this posting asks for

• ai agent engineering
• machine learning
• backend engineering
• distributed systems
• llm
• ai quality evaluation
• retrieval
• prompt engineering
• data pipelines
• observability
• tracing
• orchestration

Requirements

• 5 years of experience
• Level: senior

From the employer’s posting

The Opportunity We are looking for a Senior AI Agent & LLM Engineer who combines strong software engineering capabilities with a deep focus on AI quality. You will help build and improve the AI systems behind Otter’s conversational knowledge engine and AI Chat, spanning u…