Hardware Technical Program Manager, Infrastructure Partner Operations

What this role involves

OpenAI is hiring a Hardware Technical Program Manager for Infrastructure Partner Operations. The role involves managing operational relationships with third-party infrastructure providers, ensuring service delivery, and driving operational excellence. Requires 7+ years of experience in technical program management or related fields.

Skills this posting asks for

• technical program management
• infrastructure operations
• cloud operations
• service delivery
• technical account management
• operational governance
• sla management
• incident management
• performance reporting
• dashboards
• cross-functional coordination
• escalation management
• capacity planning
• networking
• supply chain
• deployment
• reliability engineering
• hyperscale infrastructure

Requirements

• 7 years of experience
• Level: senior

From the employer’s posting

ABOUT THE TEAM The Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expanding global footprint, combining OpenAI-owned infrastructure…