Solutions Architect

What this role involves

This customer-facing Solutions Architect role engages clients in a consultative capacity, providing expertise on contact center industry standards and NICE products. The position involves technical configuration, project management, and business tasks to ensure customer success and satisfaction. The role requires 8+ years of experience and a BS/BA in a technical or business field.

Skills this posting asks for

• cxone agent
• contact center
• salesforce
• technical configuration
• business analysis
• project management
• customer engagement

Requirements

• 8 years of experience
• Level: senior

From the employer’s posting

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will li…