Senior Software Engineer, Voice AI

What this role involves

This is a senior voice AI engineering role at Natera, a healthcare company. The engineer will own the architecture and delivery of a production voice AI platform handling thousands of patient calls daily, focusing on real-time audio pipelines, LLM orchestration, and agentic conversational systems. The role involves designing multi-agent workflows, optimizing voice-specific challenges like latency and turn-taking, and integrating with telephony and internal services.

Skills this posting asks for

• voice ai
• real-time systems
• conversational ai
• telephony
• speech-to-text
• llm orchestration
• text-to-speech
• analytics
• websocket
• audio streaming
• turn-taking
• interruption handling
• latency optimization
• multi-agent orchestration
• vad
• barge-in
• asr
• medical terminology
• twilio
• tool calling
• agent handoff
• state management
• codec
• mulaw

Requirements

• Level: senior

From the employer’s posting

Role Description This is a high-autonomy, high-agency position for a voice AI engineer who thrives at the intersection of real-time systems, conversational AI, and healthcare. You'll own the architecture…