Senior Product Manager, Customer Care – Emerging Businesses

What this role involves

Lyft is seeking a Senior Product Manager for Customer Care focused on emerging businesses. The role involves owning the customer care experience for high-priority growth initiatives like international expansion and autonomous vehicles, working cross-functionally to launch support systems. Requires 5+ years of product management experience and a willingness to work East Coast hours.

Skills this posting asks for

• product management
• cross-functional collaboration
• customer care
• launch management
• 0-to-1 product development
• roadmap planning
• metrics definition

Requirements

• 5 years of experience
• Level: senior
• Remote policy: onsite

From the employer’s posting

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.  Lyft connects people to transportation to change the way we live and get around our communities. We are looking fo…