Technical Program Manager, Incident Response

What this role involves

Harvey is hiring a Technical Program Manager for Incident Response to lead security and reliability incident coordination, design scalable incident management processes, and drive post-incident remediation. The role involves building incident readiness, leading tabletop exercises, and serving as the communication hub during incidents across engineering, security, legal, and customer-facing teams.

Skills this posting asks for

• incident management
• technical program management
• distributed systems
• cloud infrastructure
• security concepts
• runbooks
• escalation frameworks
• post-incident reviews
• tabletop exercises
• on-call coordination
• situational awareness tooling
• ai-native saas

Requirements

• 5 years of experience
• Level: senior

From the employer’s posting

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generat…