Technical Program Manager, Customer Trust

What this role involves

Harvey is seeking a Technical Program Manager to lead the Customer Trust function, addressing security inquiries, supporting the Go-To-Market team, and leveraging AI to automate responses. The role involves building a team, establishing KPIs, and collaborating across product security, legal, and sales.

Skills this posting asks for

• information security
• customer trust
• technical program management
• management consulting
• compliance
• audit
• ai
• automation
• kpi reporting
• trust center management
• security knowledge base
• cross-functional collaboration

Requirements

• 7 years of experience
• Level: manager

From the employer’s posting

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generat…