Staff Machine Learning Engineer

What this role involves

Staff Machine Learning Engineer responsible for leading and building next-generation agentic AI systems, including Agentic Assist and enterprise AI Agents. The role encompasses architecting scalable LLM systems, designing multi-agent orchestration frameworks, and establishing evaluation strategies for complex AI systems. Focus areas include real-time agent augmentation, system quality, and insight extraction from enterprise data.

Skills this posting asks for

• large language models
• llm evaluation
• retrieval augmented generation
• multi-agent systems
• machine learning
• python
• prompt engineering
• production systems
• nlp
• deep learning

Requirements

• Level: staff

From the employer’s posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to dri…