Technical Program Manager, CX Intelligence & AI

coinbase · Remote

Posted: 34 days ago
Last confirmed live: Today

What this role involves

Coinbase seeks a Technical Program Manager for CX Intelligence & AI to drive cross-functional execution and transform customer support into an AI-powered experience. The role requires 10+ years of experience in technical program management or related fields, with a focus on automation and AI in CX. The position is remote-first with quarterly in-person surges.

Skills this posting asks for

technical program management
product management
program management
strategy
cx engineering
automation
ai
vendor evaluation
okr
roadmapping
analytics
change management
saas

Requirements

10 years of experience
Level: senior
Remote policy: hybrid

From the employer’s posting

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the env…

Read the full description on coinbase’s careers page

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